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Testimonials December 26, 2011 In general, my financing experience with Kuranda Mortgage was: ----- 1 EXCELLENT My experience with Mark Weigle, specifically, was: ------- 1 EXCELLENT My experience with Toni Hill, specifically, was: ----- 1 EXCELLENT The over all experience was positive, productive and kept on track. Mark did an excellent job. What impressed me the most about Mark was not only his ability to obtain the mortgage, but his sensitivity to understanding the date when my family and I needed funding before the holidays. Marked came through big time. As we came closer to the target funding date, Toni did a great job setting up the settlement, and pursuing close out figures. There was a possibility that funding would unfortunately end up in January, but Toni was able to successfully set up settlement before the holidays. If anyone is looking for a mortgage, over all I would recommend Kuranda. December 20, 2011 Thanks Megan, They did not do the actual financial transaction ( check ) today and advised I would get a check next week. They will call and I will pick it up. As we went through the statement I had picked up on the payoff amount and it was corrected. Thanks for everything, we were out with-in the hour! Tom is lucky to have you, but then again he already told me that ! great work and great communications . Go Kuranda! Mark November 28, 2011 All, I wanted to thank all of you on your effort in regards to my refi. I settled on Wednesday, all went well. I would also like to wish all of you a great holiday season. Thanks again, Dan November 15, 2011 A true pleasure! Call Mark! November 14, 2011 Hello All, I hope all is well. I wanted thank everyone for their help with our Refinance that closed last Thursday. My wife Debbi and I couldn't be happier with Kuranda Mortgage and the support they provided. I want to especially thank Megan for her outstanding efforts! We will definitely recommend Kuranda Mortgage to all of our friends and families. Have a great day! Sincerely, November 2, 2011 Great! Thank you both for all your work. We are locked in at a great rate, took 11.5 years off our mortgage, got rid of our pmi and the payment only went up $200 per month! Steven K October 26, 2011 Hi Jonathan, Regards Walt & Gail September 27, 2011 Easy transaction. Personalized and informative service. Am now trying to refer at lease 3 other customers to Jonathan Paslay. He is an asset to your company. September 27, 2011 Yes, a long road, but everything worked out in the end. If I ever buy a new house, I'll contact you again. Can't imagine the rates would ever go so low as to enable another refinancing, but you never know. Thanks again, and please pass on my thanks to Megan as well!! Doug August 23, 2011 Just a note to thank you both for your time to look over my information for a possible mg refinance. I appreciate your time to look at this for me, and also your advice that it probably does not make sense for me to do at this time. Kathi August 15, 2011 Thanks to all of you for your help,it was a pleasure working with you! Diane McGuffin August 8, 2011 Hi All, I just wanted to let you know that we when to settlement last Friday and everything went well. Thank you very much for all the work that you did and the last minute scrambling that had to be done for our line of credit. I was wondering if you could send me a copy of the amortization chart for our mortgage. Again, thank you for your help. I will recommend your services to everyone I speak to about refi or mortgage. Rich July 28, 2011 Toni, Thank you, July 19, 2011 Absolutely Outstanding! Mark was extrodinarily well organized, prompt, and attentive. I have never experienced this high level of customer service and professionalism. I will recommend Mark and Kuranda to my friends & clients. Thank you for making this process so easy. Nicholas E. Terezis June 30, 2011 Toni, We can’t thank you enough for the information that you sent us. It is such a pleasure to finally find someone who is competent and caring in their job. I knew there was a reason that we went to Kuranda Mortgage in in the first place and we will be back. Thanks again!!! Ross June 30, 2011 It is done! We have closed! Alicia and I would like to thank you for all
the help, education, and attention to detail that the Kuranda team has
provided us during this important matter. I felt confident in a successful
outcome with your team our side! June 28, 2011 I had the pleasure of refinancing my current mortgage using Kuranda Mortgage, Inc. This is my 2nd time working with this firm and I have to say even after 15 years in business, the customer service remains exceptional. The available rates were by far the best compared to either online only lenders or traditional bricks and mortar shops. The fees are reasonable and clearly explained. No surprises. Tom Kuranda’s customer interface is Megan Scangarella. She was extremely responsive and proactive through the entire process. She is as much a delight in person as she is on the phone. I highly recommend using Kuranda Mortgage. Regards, Phil and Suzanne Berg June 17, 2011 In general, my financing experience with Kuranda Mortgage was: Excellent Mark went above and beyond and made the whole process very positive. Thanks! June 14, 2011 Received a letter yesterday. I already set up an auto payment via my bank this morning. Good to go. Thanks- I really enjoyed working with you. Regards, Philip June 10, 2011 Megan and Tom: June 9, 2011 In my quest for the best loan when I purchased my home this past May I researched many ]different lenders to find the mortgage that was right for me and my family. Kuranda Mortgage was my choice and by far the best decision I could have made! Kuranda was able to offer me a lower interest rate than any of the other lenders I researched and provided me with repayment options that meet my needs for today and will ultimately save me thousands of dollars down the road in interest charges! In addition to their great rates and programs, Kuranda Mortgage was never more than a phone call or email away to answer any questions I had. I even had direct access to the President (Tom Kuranda) if I wanted to speak with him. They were always quick to response and Tom and his staff (especially my account rep Megan; she's spectacular!) were on top of every detail from the day I submitted my application till we sat down at the settlement table. Settlement went great. We were in and out of the office in less than 40 minutes. Even my realtor who has been in the business for more than 10 years said that he was impressed with how smooth and quick the closing went, which I believe to be a direct result of the time and attention the Kuranda team took to make sure everything was in order when we got to the table. -M May 20, 2011 Finished with settlement! Everything went great! We were in and out in less than 40 minutes. Thank you both so much for everything throughout this process! Sent from my iPhone May 18, 2011 Certainly my best loan experience. Mark is very competent, patient and responsive. Answered all of my Q's promptly. I will be pleased to recommend his services to my friends and associates. May 17, 2011 Thank you so much Toni. I appreciate all the business that you guys send to us. I can assure you that all your feedback is being taken very serious here. Currently we are 18th branch in the company (Out of 65). Our goal is to become top 10 and my goal for Kuranda Mortgage is to be #1 broker in PA!!! You guys are the easiest to work with therefore I cannot see us not working together....and eventually we can all become #1 Sincerely, Paul Glowiak April 27, 2011 Great! Really appreciated that Marc worked with us to get the kind of refin that we needed (one where there were no closing costs and the only thing we paid for was the appraisal). He kept us in mind and waited until the rates dropped enough that we could do this; plus we shorten the loan payoff time (assuming our monthly payment is the same as before; if not, we benefit from saving about $100/month). Mark is excellent to work with - would highly recommend! April 15, 2011 I would be willing to contribute to whatever the cost is to clone Megan. Dana DeWolf title admin @ Matzland Abstract March 2, 2011 I will not have a chance to print and scan and email back since am travelling, but would say the service was excellent from the team Communication was very solid throughout the process. Many thanks again. Kevin March 2, 2011 Excellent, Mark was so patient with me all the way through the whole process. Mark always took the time to thoroughly explain all nuances of every option I was considering. I couldn't have asked for better help. Mark is the epitome of experience and professionalism Hire more people like Mark Weigle Pauline McDaniel March 1, 2011 Super... My only way to show you my level of confidence in Mark was that I referred him to one of my closed friend for her to do a re-finance. Mark was so accessible anytime of the day or night or weekends via his cell. I actually felt bad calling him on a one of the weekends but he picked right up... Just support from Mark I loved the total email interaction. Honestly I cannot think of anything that could change. Paul Lopuski January 10, 2011 Mark was very professional! When things got crazy (and they did) he remained calm, when I was ready to give up, he convinced me to stay the course. I have been in the real-estate business for over 10 years. I have seen mortgage people come and go, but Mark was by far the best. Even though I knew what I was doing, he still made time to explain everything and never talked down to me or my wife. I felt comfortable knowing he was working for me. He always answered the phone or called back. He never left me hanging; I was updated all of the time. He is a true asset to your company!!!! Something I would recommend for improved client satisfaction in the future would be: Everything was OK Someone I would be happy to refer to Kuranda would be: Not at this time, but he is the only one on my list! Joseph Tierney November 12, 2010 Mr. Thomas Kuranda Dear Tom, I would like to thank you and Megan for the excellent job handling our new mortgage. From initial contact through settlement everything went smoothly. And Megan proved personable, responsive, and ever competent in meeting our needs. When we talked at the settlement you expressed great pride in your firm's performance. Your deserve that pride. Very best regards, Ralph L. Hardy November 9, 2010 Thomas, October 5, 2010 Tom, Wanted to drop you a quick note to let you know what a pleasure it is to work with you and your team. I don't often see such diligent team work everyday and when I do it's my pleasure to acknolwdege. No matter the issue; Toni and Megan worked to adapt, improvise, and overcame without fail at ever turn. This was by far the most fun you can have on a re-fi. Dispite your personal admonishment "We're not closing today" Toni and Megan made it happen. Well done! We agree the numbers and the process may not have been on our side your team certainly was. We successfully met with Michelle and closed yesterday at 5:10PM. Thank you all very much for all the effort. All the best, Tim September 17, 2010 Overall, I would describe my experience with Kuranda Mortgage & Mark Weigle as: Very smooth, Very Professional and everything went without a hitch, if I were ever to refinance again, I would do it through your company again, and I would recommend your company to others September 3, 2010 Hi Tom, I really appreciate all that you've done to help me be able to make settlement on my new house and generally your commitment to doing the right thing. You don't see a lot of that. Some things happened that none of us are happy about, but the most important thing is how we reacted once things got to where they got. My main purpose is to tell you what a great experience it has been working with Toni. I realize everything is a team effort and I'm sure your reputation in the industry helped, but from what I experienced, her efforts were tremendous. The events of the last week and a half were very stressful on top of a lot of other stress and had this not worked out I would have taken a big step backwards. I have to say that Toni was amazing through this. Her knowledge and expertise in the field are incredible. Her ability to work with the lender was outstanding. Her intensity to see this thru to closure and to keep me informed and always be responsive to me are qualities that are exceptional and unique. And all of that wrapped up in an incredibly pleasant and kindhearted person is really out of this world. You are very lucky to have her on your team. Maybe I should thank you since you were smart enough to recognize her talent. And finally, and maybe most importantly for you, Toni (and you) are big reasons Kuranda is be my first choice for my financing needs. If that doesn't define why someone is valuable to a business, then I don't know what does. Have a great holiday weekend and I'll talk to you soon. Thanks, Dave August 5, 2010 Tom - Everything with the closing went smoothly today and I want to thank Kelly, Toni and especially your asistant Megan for the efforts and working with us. I do not know when our paths will cross again, but I am very pleased with our experience with the Kuranda team and would recommend you to anyone. I have now refinanced 3 times with Kuranda dating back to 1998. Twice David Roomberg was our helper, and now you. Take Care, Dave July 12, 2010 Hi Tom, Sorry it has taken me a few days to get back to you. I have decided not to go through with the re-fi due to the lower than expected appraisal and the resulting lowering of the Chase line limit if we were to re-finance. We are a one income home right now and it is important to have the HELOC as a safety net for those times when we really need it. Thats the main reason I got the HELOC in the first place. It is prime minus a half for another for another 5+ years. Please know that my decision in no way reflects any disatisfaction with your services or that of Kuranda employees--all of which have been exemplary. I will have no problem reccomending Kuranda to friends and family and Kuranda will no doubt be my first call for future mortgage related services. Thank you so much for your time and consideration. Sincerely, June 16, 2010 Mark Weigle was very pleasant to work with. He was always on top of things! We don't know of anyone to refer at this time, but would gladly refer Mark to anyone looking to buy a house or refinance. April 2, 2010 Tom, Just wanted to let you know that everything went smoothly last week with our closing. Toni had everything ready to go for us. Thanks again for everything. Andrew March 31, 2010 Dear Tom. What an established company and great team you are blessed with. Your processors Kelly and Toni were amazing through the whole loan process. We closed all 4 rental properties, ALL jumbos, on the same day. Todd the loan officer was outstanding as well. He held our hand all the way through and convinced me the rates were better than Trident's. He was absolutely correct. As a fellow Villanova Graduate and local business owner as well, I will be sure to recommend your 2 companies to everyone who will need a mortgage. Many Thanks Glenn K. December 18, 2009 To: Kelly Musselman **We r done!!!! Thx so so much for everything!!! U were great to
deal with and the process was great!!! **Sent from my Verizon Wireless BlackBerry** September 2009 Well above my expectations. Mark Weigle was very easy to relate with both
professionally and personally. He handled my refinance in a quick, easy, enjoyable, and
(most importantly) prefessional manner. Mark is a tremendous asset to your corporation. August 2009 Something I would recommend for improved client satisfaction in the future would be: July 2009 Regarding Mark Great. Informed along the way of the status of my application. All questions answered. July 14, 2009 I have to say that Kuranda Mortgage has the best loan processor there is to offer. Toni Hill is very accurate and quick. She has great communication skills that are vital for loan officers to be as successful as they can be. It is highly recommended when in need of a mortgage, Kuranda is your #1 choice. Respectfully, June 10, 2009 We are repeat customers. Both times we have been very happy with you service at Kuranda Overall, I would describe my experience with Kuranda Mortgage & Mark Weigle as: Mark was efficient and kept us informed. Even when things were uncertain such as the appraisal process he gave us straight advice. Things I read in the news echoed the advice Mark gave us. Karen and Bruce V June 5, 2009 Overall I felt that Mark was very helpful in providing quotes. He was a pleasure to work with. Mark was patient with running quotes for the multiple scenerios that was requested. Mark's turnaround time was impeccable considering the significant influx of business to refinance during this time. He did his best to provide the necessary information timely. Mark was also very solution-oriented and did a good job explaining what some of the terms were and overall he made the application process quite easy. May 15, 2009 comment on Kuranda title/DCA abstract co. Thank you! Your files are a pleasure to review! As soon as I see that the file is from you guys I relax a little cause I know it will be clean. /*/Tom Withiam/*/ May 13, 2009 Dear Mr. Kuranda, Sorry for not using your client satisfaction form. I am traveling and it is far easier to write you and describe my experience with your firm. I am a second time client of the firm having worked with Seth French three years ago. I found Mr. French very professional and knowledgeable. It was a joy and pleasure to work with him and your firm. This time around I asked for Mr. French and found he was not available. I hesitated to move forward with Mark; however, in a very professional sales manner he described to situation and asked if I wouldn't mind restarting the process with him. I agreed and the ball started rolling forward. Mark is among the most knowledgeable real estate guys I know. He was quick (and thorough) in understanding my situation and goals. The underwriting process was carefully described to me including those issues that could slow down the process. In three weeks we accomplished our mission and along the way he communicated well with me. The settlement process was straightforward. It was scheduled and all documents were prepared correctly. The settlement officer at Delaware Abstract was as professional as well. I hope this memo accomplishes your goal of understanding my satisfaction with your firm. You will continue to have great success if you surround yourself with many more Mark(s). Thanks again, Daniel March 17, 2009 Also, I referred a few colleges to you for a refi/mortgage. I hope you get their business as well. We've been happy dealing with Kuranda and should we move ( i hope not it's too much work!), we'll definably be in touch. Brandy February 13, 2009 Thank you so much for your help in getting my refi done. I owe you both lunch. - Stephen Magliocco September 24, 2008 Tom, Thank you for all your work on this property. Unfortunately, the contract did not go through. This experience did teach me that Kuranda is the best place to get our mortgage. Thanks again. ************************ June 24, 2008 Hi Tom, I learned today that Provident Funding sold our loan back to Wells Fargo...so funny the way things turn out! Thank you again for all the help you and Toni provided to John and me with our refinance last month. Best, June 12, 2008 Hi Tom, Just wanted to so thank you SO much!! Rates, as you predicted are up (are you sure you don't have a crystal ball?) - thankfully you locked us in just in time. We will definitely be recommending you to our friends. Thanks again! Michelle and Jeff April 03, 2007 Hi Jeff, I'm glad every thing went well yesterday. Big pizza party at the new abode last night! Lauren and David are thrilled. Thanks for taking care of us! Wishing you the best, always, Nancy PS. Got one more sister to go! Nancy M. Pultorak February 21, 2007 I had driven by Kuranda's storefront in Ardmore many times. When it came time to look for a lender, I contacted my present lender, the one recommended by my realtor, and Kuranda. I met personally with the owner, Tom Kuranda, and an associate from that office. From the time I first contacted them via email to the day of settlement, everyone I dealt with was professional, courteous, available, and knowledgeable. Tom and his staff met my every need, answered every question, and provided competitive rates that could not be beat. We asked a lot of them, and they complied readily with every request we made. I am not an easily satisfied person. I research decisions like this thoroughly. Tom and his staff did not once let me down, and I would recommend them without hesitation. Tom, Dave, Rich.... thanks! Chuck Keller January 23, 2007 Tom...I hope this email reaches you well.Approximately one month ago I engaged with your organization to do a refinance of my current jumbo loan.I wanted to commend Patrick Augustine and your staff for handling the situation quickly and honestly.Pat answered all my questions and never quoted rates or promises he could not keep.I own a business and the rule of thumb is that when you wait or hesitate with a prospective buyer...YOU LOSE...competition ends up moving in and winning the deal.Pat never waited,earned my business by delivering results and setting my expectations on a daily basis.There are many mortgage companies/brokers to chose from for the consumer today...it's the people who make the difference.Sincerely, Derek Amoroso December 30, 2006 My experience with Kuranda Mortgage was exhilarating. I not only received a wonderful interest rate, but was able to go to settlement early and thus save hundreds of dollars. In addition, the rate itself will save me $8300 over ten years compared to the competition's best rate. During the months that I sat down with several mortgage companies, Tom Kuranda gave me impartial advice, telling me what to look out for in the industry. In the end, his associate Mark Weigle's detailed explanation of the type of mortgage I sought, won me over. Not once did I ever feel I was being pressured. Rather, the negotiations were always friendly and, I felt, uncommonly honest. I would recommend Kuranda Mortgage to anyone who seeks the best professional care in this field. And the best interest rate. ----Red Hamer, Chester County's best known author and photographer October 9, 2006 Hi Tom, thank you very much for taking your time explaining the closing documents to me last Friday. I hope your weekend was enjoyable with your family. Can you please email me a copy of my home appraisal? Thank you very much again. It has been a great pleasure working with Kuranda Financial Mortgage Company. Sandy Ko April 19, 2006 Tom - thank you so much. I appreciate it. It goes without saying that I will recommend you, as I was referred to you (Jennifer Peoples used you probably 5-6 years ago). My brother is my realtor and my aunt and uncle are the owners of Coldwell Banker Realty Professionals, and they will be pleased to hear that you gave me a good deal. Coldwell Banker mortgage wouldn't even match your rates, and they were as high as 6.554% for a 60 day lock and don't do 45 day locks. Thanks again, Meggan March 10, 2006 Dear Jeff, Yes, the funds have been wired into our account. Thank you for helping us through the process. It indeed went smoothly and I credit you for that. In 36 months if the rates are down we will definitely give you a call. We will now be able to do some of the improvements to the house that we have been planning. It was a pleasure doing business with you. Kathy Kovolski March 10, 2006 Hi Fred, Thanks for all of your help. It was a pleasure doing business with you and we will be happy to pass along your name and Kuranda Mortgage to our friends who may be in the market for a mortgage. Thanks again, Anne and Joe March 22, 2006 Praise from Michael J. Falencki March 10, 2006 Jeff - you guys made this whole process very easy. Big thank you from Christine and I. Enjoy your weekend! Mark January 11, 2006 Over the last several months I've worked with Tom Gordon of your firm to refinance my house and establish a home equity line of credit. This was hardly the first time I've been through the mortgage process, but it's the first time there were no negative surprises. His advice was good. He acted quickly and when I got to settlement there weren't hidden charges, last minute changes, or any of the other things that can make this such a sour process. If anyone I know asks me about mortgages and where to get them I'll send them over without hesitation. Thanks. Bruce Boyle December 1, 2005 Jeff, I can not thank you enough for all that you did for me. You were totally awesome and I will most certainly recommend your company to everyone I know. Ruth Harp October 7, 2005 Dear Tom, I wanted to bring to your attention the excellent mortgage experience I had with one of your Senior Loan Officers, Jeff Graboyes. My wife and I used Kuranda Mortgage for the purchase of our first house, and again when we refinanced. Recently we bought our bream home. I was going to be lazy and use our realtor's mortgage company for convenience. However, die to poor service I quickly changed my mind and called your company. My previous representative, who was very good, was not available so Jeff took my call. He was responsive, patient, courteous, and a pleasure to work with. He truly provided outstanding customer service form beginning to end. I wish to complement you on your company and your staff. I did not think I could have had a better experience than my first two times using your company, but Jeff managed to exceed my high expectations. Sincerely, Webster U. Walker III 8/2005 Dear Tom, We wanted to thank you for making a pretty difficult situation turn out smooth in the end. We understand that things did not start out well, but do appreciate you making things right for not only our family, but the Ryan family as well. We appreciate your time and consideration Thank you - AnnMarie, Michael and Quinn Deeming April 26, 2005 Hello Seth, I wanted to drop you a note to thank you for your help. We closed on the house yeserday, and it went very smoothly. Everything was exacly as you proismed. It was very nice working with you, Best Wishes, Steve Wolter May 26, 2005 Howard, Thank you for the follow up message. The Mullin's were very happy with their mortgage package and assisting my clients obtain the best rates is as important as helping them find the best home for their money. I would be happy to recommend Kuranda to other clients. Regards, Charlotte Patrylak January 06, 2005 Hi Greg, Happy New Year and all the best in FY 2005. Settlement took place last Thursday and the funds were wired to my account yesterday. I wanted to thank you for hanging in there with us until the loan finally went through. I know it was touch and go there at the 11th hour but “alls well that ends well.” We appreciate your support throughout the process and would not hesitate to recommend Kuranda to friends and family members. Again, thanks for making this happen. Larry Papier November 9, 2004 Mr. Thomas Kuranda Dear Tom, One word describes Jennifer Bergstrom -- SUPER! I have had the pleasure during the last couple of months to work with Jennifer in securing a mortgage loan for me. From my first conversation with her, I knew we would work well together. She was very honest, guided me through the lending process with reassurance and ease, and always answered my questions flawlessly. She’s a great asset to your company and I’m sure you already know that. I am glad I’ve had the opportunity to work with Jennifer, and I will recommend her and your company to co-workers and friends. Sincerely, April 15 , 2001 Kuranda Mortgage Dear Tom, I wanted to write to you to let you know how pleased our entire closing process was thanks largely in part to Dave Roomberg. We found our house back in November of 2000 and had a pre-approval letter from Cendant (PHH). At that time they had advised me against doing an 80/15/5 and paying PMI instead. I had started through the application process when I decided that doing the 80/15/5 was in my best interest. A sales person who had been specially assigned to me as "someone who will win my business" (because I had voiced my displeasure of Cendant's ability to get their act together to my Real Estate agent who was with Century 21) told me he could not get me an 80/15/5 but with some number adjusting could get us an 80/10/10 at a higher (10.5% at the time) interest rate. I had been watching Kuranda's rates through Monstermoving.com and was impressed at how low they were and had spoken to Dave very briefly when calling to find out about the fees. About the same time Dave had sent a follow-up e-mail so I called him about my issue. I told him my credit scores and he assured me that he would have no problem approving me for the loan I wanted. I have to say Dave "won my business" and he (Kuranda) will in the future and will be at the top of my recommend list. The internet can be a scary place to find something as important as this and it was extremely positive experience for us. If you ever need me as a reference please do not hesitate and give Dave the recognition he deserves and many thanks from us!! Kind Regards, Joe Babiarz Joe, I want to thank you for your professionalism in handling our mortgage. Sally and I have been very impressed with how smoothly the process has gone, as well as with the rates you were able to get us. We will be recommending you to any of our friends that are purchasing houses, and would be glad to serve as a reference. Again, we really appreciate your professionalism; it has really helped make a complex and stressful process much easier. Sincerely, To whom it may concern: My husband and I are currently in the process of refinancing our home loan with your company. I want to highly commend your associate Holly Johnson, who is doing an outstanding job on this project. Having gone through a previous refinance a few years ago, and after contacting several different mortgage companies recently before deciding on Kuranda, we have conversed with many uncaring, smart-aleck employees who were not always forthright with us and were certainly not as helpful or responsive as they should have been. Ms. Johnson has not only been a joy to work with, but has proven herself to be a very knowledgeable and capable professional. I have been impressed with how quickly she responds to any question and seems to genuinely have our best interests at heart. With facts and figures always at hand, she handles each task in such an efficient manner. Her enthusiasm, dedication, honesty and integrity are certainly refreshing. I would welcome the opportunity to do business with her again and will recommend her to others as well. Sincerely, Dear Mr. Kuranda, I wanted to take this opportunity and let you know of the excellent job your employee, Mike Donnelly, did on my mortgage recently. I had been informed of your company through a friend and they told me of the professionalism and expertise that Kuranda gives. To say the least, I was not disappointed. I had spoke to several mortgage agencies prior to Kuranda and none took the time to properly look at my situation and needs. Mike did an excellent job of explaining everything to my satisfaction. Had he not taken the time and suggested what he did, I don't believe we would be in the house today. After hearing of "nightmare" mortgage experiences from friends, I would have to say that Mike made this experience easy and painless. The entire process was fully explained and there were no surprises!! Again, I just wanted to let you know of the excellent job Mike did for my family and I and you should be proud to have him as an employee. I will not hesitate to remommend Kuranda to my family and friends in the future. Thank you. Best regards, Mr. Kuranda, my wife and I just finished closing on a refinance of our mortgage and we wanted to let you know what a fine job Christina did for us. At all times during the paperwork gathering and information exchange we knew exactly what was happening and what was to happen next. There was a small glitch with the appraisal but that was the appraisers problem, not Christina's. The closing went smoothly and had no surprises. This is our 4th time with a closing and it was almost a pleasure. So we just wanted to share with you that everything was handled professionally and we would recommend Kuranda Mortgage to friends and family. Harry and Donna Rasmussen I am writing this email to commend one of your employees in the Wayne office. I have been looking to refinance my first and second mortgages for the last couple of months. I had previously selected another lender who could not meet my lock date. Due to decreasing rates, I began to look around again. I placed a lot of importance not only on the best rate I could get, but also on the expertise, professionalism, and service demonstrated by the mortgage broker or banker. It is my pleasure to commend Steven Mickus for his assistance with my mortgage refinance application. Steve personifies the qualities I was looking for as mentioned above. The application process ran smoothly and closing was expeditiously held. He was courteous, knowledgeable, and extremely helpful. His requests for information were limited due to his ability to secure all the necessary information and documentation in a limited number of contacts. In the long run, this saved both time and money for you and me, as well as eliminating the hassle of the process. In addition, I would like to thank you for running such an efficient business. While all of my contacts were with Steve, I assume that there are others involved with the processing of this application. Thanks again, Dear Mr. Kuranda: Am closing in on the final part of my first day with your firm and wanted to thank you for the opportunity to work with what is apparently a fine organization. Everyone has been very thoughtful and helpful, making me feel at home and appreciated. That not only says something about their level of professionalism, it is also conveys the priorities and mindset of ownership & management. So congratulations also, you have assembled talented people and instilled a markedly professional attitude throughout the ranks. Best Regards,
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